Returns & Exchanges

At Atolyestone, we want you to be completely satisfied with your purchase; if you are not, we offer a 14-day window for returns or exchanges on all eligible jewelry and accessories. Please ensure items are unworn and in their original luxury packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original Atolyestone presentation box and secure them within a protective shipping mailer.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, we will process your refund or dispatch your new exchange within 5-7 business days.